At KING ME Custom Jewelry, we take pride in our hand-crafted and delicate pieces. Our jewelry is manufactured by high-quality vendors who are also trusted by other renowned fine jewelry brands. To ensure that your jewelry lasts a lifetime, it is essential to handle and store it properly.

Here are some recommendations on how to care for your jewelry:

1. Avoid prolonged exposure to dust, pollution, cosmetics, water, lotions, perfumes, and chemicals. These substances can damage the surface of your jewelry.

2. It is advisable to remove your jewelry before showering or swimming as water can accelerate tarnishing or oxidation.

3. We provide a tarnish-proof box or bag for storing your precious pieces. It is best to store each piece in its own airtight container to prevent oxidation.

4. To clean your jewelry effectively, gently buff it with a clean cotton or microfiber cloth. Avoid using chemical cleaners as they can strip the gold finish.

5. Over time, the gold layer on your jewelry may naturally fade. This natural occurrence adds a unique sense of character to the piece but can also be refurbished if desired.

In the event that you need refinishing or refurbishing services for your jewelry, please refer to the information below for further assistance.

At KING ME Custom Jewelry, we strive to provide you with timeless pieces that will be cherished for years to come. By following these care instructions, you can ensure the longevity of your beloved jewels.

REFINISHING & REPAIR WARRANTY

If you require any repairs for your jewelry, please either start a return in your customer account or CONTACT US to explain the issue and request a repair. Our team will assess whether the item can be repaired, and if not, we may offer a replacement depending on availability. Please note that each repair and replacement request is evaluated on an individual basis. It is important to obtain pre-approval for any requests regarding re-plating or repair. We do not accept returns.

All repairs/refurbishing services are subject to a fee, starting at $49. Costs are evaluated on a case-by-case basis.  

Rest assured that your jewelry will be promptly repaired and returned to you. Our typical turnaround time for repairs is 2 weeks from the moment we receive the item and approve the repair, which includes shipping transit time.

Your jewelry can be repaired or refinished at any time, for an unlimited amount of times, throughout the lifetime of your piece(s).